Data & AI · Case Study Marketing analytics & attribution

Unified marketing attribution across every channel.

A multi-brand organization running high-volume, multi-channel user acquisition needed one source of truth for marketing ROI. 10decoders extended their CRM with a centralized attribution and orchestration layer — connecting every channel from campaign launch to conversion, without replacing the core platform.

Client
Multi-brand marketing organization
Domain
Marketing Analytics
Capability
Data Engineering · Attribution
Engagement
PoC → Full rollout
15%
Marketing spend optimized in 3 months
3×
Faster campaign insights
360°
View of marketing ROI
Overview

Many channels, no single source of truth.

The organization had invested in an established CRM platform to manage leads and campaigns. But the out-of-the-box capabilities fell short on unified marketing attribution, dynamic personalization, and complete visibility across acquisition channels.

Lead data flowed into the CRM from many sources — affiliates, direct website checkouts, and campaign-specific enrollment links — without standardization, producing inconsistent records and an incomplete picture of the user acquisition journey. 10decoders partnered with them to enhance and extend the existing CRM ecosystem with centralized lead orchestration, flexible campaign personalization, and end-to-end attribution — all without disrupting or replacing the core platform.

Challenge & Approach

Fragmented data in, unified attribution out.

The challenge

  • No unified attribution across affiliates, checkouts, and campaign links
  • Lead data entered the CRM unstandardized, creating inconsistent records
  • Incomplete visibility into the user acquisition journey
  • No way to dynamically tailor offers, pricing, or access by segment

Our approach

  • Add a centralized orchestration layer to standardize lead capture
  • Build an end-to-end attribution model integrated with the CRM
  • Enable real-time tracking of lead flow, drop-offs, and performance
  • Use feature flags to personalize offers, pricing, and access flows
How It Works

One pipeline from click to conversion.

Every channel feeds a unified warehouse, where a medallion architecture turns raw signals into ROI-ready insight — matched to leads via UTM, GCLID, timestamps, and CRM stage progression.

Step 01

Ingest channels

Step 02

Standardize

Step 03

Attribute

Step 04

Model ROI

Step 05

Dashboards

Bronze

Raw signals

Unprocessed clicks, UTMs, ad spend, and CRM logs ingested from every source via API and batch ETL.

Silver

Standardized stages

Records are normalized — brand stages mapped to Inquiry, Passed, or Order, and spend converted to a daily format.

Gold

ROI-ready marts

Curated ROAS and velocity datasets power executive dashboards, KPI summaries, and AI/ML models.

What It Delivers

Attribution, visibility, and control.

Cross-channel integration

Connects analytics, ad platforms, CRM, forms, and spend sources into a single unified warehouse.

Accurate attribution & ROI

Matches leads to campaigns via UTM, GCLID, timestamps, and CRM stage progression from inquiry to order.

End-to-end funnel visibility

Measures conversion rates, CAC, ROAS, and pass rates by channel, brand, geography, and stage.

Offline conversion sync

Pushes key sales events back to ad platforms to improve audience targeting and bidding.

Executive-ready dashboards

Brand- and channel-level insight in real time, reducing manual work and speeding decisions.

Personalized journeys

Feature flags tailor offers, pricing, and access flows by campaign type, partner source, or segment.

Built for Every Stakeholder

One platform, role-based insight.

Each team gets the metrics and cadence that matter to them — from executive ROI to operational data integrity.

Executive

Growth & ROI

  • ROAS proxy & brand revenue
  • Total portfolio CAC
  • Strategic investment bets
Managerial

Funnel optimization

  • Lead pass rate (quality)
  • Funnel-stage velocity
  • Cost per passed lead
Operational

Tactical execution

  • Daily CTR & CPC signals
  • Offline conversion sync
  • Campaign source accuracy
Governance

Data integrity

  • UTM & GCLID capture
  • API health & hygiene
  • Compliance & access control
Results

From data to decisions.

Outcomes delivered by extending the CRM with unified attribution and orchestration — no rip-and-replace.

15%
Marketing expenses optimized within 3 months
3×
Faster campaign insights for marketing & growth teams
Reduced operational cost through automation
360° view of marketing ROI Improved lead quality & conversion Real-time visibility into drop-offs Scalable enrollment for enterprise & events
How We Engage

Prove value first, then scale.

We de-risk delivery with a short, single-source proof of concept before committing to full rollout.

1

Discovery

Audit the data source and finalize KPIs, funnel stages, and drill-down structure.

→ Signed-off PoC blueprint
2

Proof of Concept

Build an executive attribution dashboard on one source, with channel, campaign, and funnel drill-down.

→ Working single-source dashboard · 2 weeks
3

Executive Review

Review the PoC results and confirm whether to proceed with full-scale implementation.

→ Go / No-Go decision
4

SoW & Rollout

Finalize scope, timeline, and delivery plan for full implementation.

→ Signed SoW & kick-off

Start with a thirty-minute conversation.

No 50-page proposals. We'll tell you which level fits your situation, what a realistic engagement looks like, and what it would cost — in one direct meeting.